Onion.io Help Desk

Once your order has been placed and payment has been confirmed, an order confirmation email will be sent to the email address provided with the order It g...

Please see our shipping policy: https://onion.io/shipping/

Please see our Refund & Exchange Policy: https://onion.io/refund-exchange-policy/

Please see our Refund & Exchange Policy: https://onion.io/refund-exchange-policy/

Once payment for an order is processed, the shipping process begins and we cannot modify, cancel, or combine orders. 

Don’t worry, the Omega2 family is still in production. The Onion online store runs out of stock from time to time. It should be replenished in a few weeks. ...

Please send an email to sales at onion.io and our sales team will get back to you.